Insight Analytical Privacy Policy

Effective Date: January 1, 2022
Last Updated: February 10, 2026

Insight Analytical Solutions Inc. (“Insight Analytical,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information through our website, products, and services.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: such as your name, company, job title, email address, phone number, and mailing address when you submit forms, request information, or purchase products and services.
• Technical Information: including IP address, browser type, device information, and usage data collected automatically when you visit our website.
• Transactional Information: details of products or services you purchase from us, including billing and shipping details.
• Communications: records of your correspondence with us, including email, phone, or online inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our products and services
• To process and fulfill orders, invoices, and payments
• To respond to inquiries and provide customer support
• To send marketing communications, newsletters, or updates (with the ability to opt out at any time)
• To maintain security, prevent fraud, and comply with legal obligations
• To analyze website performance and improve user experience

3. Sharing of Information

We do not sell your personal information. We may share information only as follows:

• With trusted third-party service providers (such as IT support, hosting providers, or shipping companies) who assist us in operating our business and are contractually obligated to protect your data
• With business partners, when necessary to fulfill a joint offering or service request
• As required by law, regulation, or legal process, or to protect the rights, property, or safety of Insight Analytical, our customers, or others

4. Data Security

We take reasonable physical, technical, and organizational measures to protect your information from unauthorized access, disclosure, or misuse. While we take steps to safeguard your information, no security system is entirely infallible.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to meet contractual and legal obligations, or as required by applicable law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to contractual or legal restrictions)
• Withdraw consent to marketing communications at any time

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and support marketing. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. Insight Analytical is not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Users

If you are accessing our website from outside Canada, please note that your information may be transferred and processed in countries with different data protection laws than your home country.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised version will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.